What does it mean if an order is rejected?

Why did my order get rejected?

If you receive a confirmation email letting you know your order has been Rejected, this means your distributor sales rep can not accept your order.

Orders can be rejected for a wide range of reasons. We encourage sales reps to note why an order is being rejected, and this note will appear in your confirmation.

If your order has been rejected and it's unclear why the best thing to do is contact your distributor sales rep directly to learn more. 

Your confirmation email will look like this:

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