Learn what notifications are on Provi and what they mean
Provi's notification feature allows you to receive information about your orders and new Provichat messages from your sales rep. A numbered badge will appear on the bell icon with a count of how many unread notifications you have.
What notifications will I receive?
Currently, there are four notification types you can receive:
- Order status changes (seen by rep, confirmed, rejected)
- New order messages
- Order notifications that failed to send to the rep
- New Provichat messages
How can I mark notifications as read?
You can make a notification “read” by clicking on the notification, or clicking “mark all as read”. Clicking on the notification will take you to the appropriate place to take action – the order detail page for a seen or confirmed order for example,